Cellular Sales Consultant (6 month contract)- Vodacom, Telkom and MTN (Sandton) (Gauteng)

Cellular Sales Consultant (6 month contract)- Vodacom, Telkom and MTN (Sandton) (Gauteng)
2021/09/01

Reference Number

2109CellularSales

Description

Maximise cellular sales ensuring all customers receive exceptional service.

Key Responsibilities

  • Answering or making calls to clients to upgrade or activate cellular contract.
  • Responding efficiently and accurately to callers, explaining possible deals, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing unhappy clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Stay up to date on all Mobile Operator offerings and all cellular systems – Vodacom, MTN and Telkom
  • Adhering to all company policies and procedures

This will be for a 6 month contract based at our head office in Sandton.

Core candidates may be subjected to pre employment tests.

Requirements

Minimum Qaulification

  • Matric

Experience

  • Minimum 1-2 years call centre sales experience
  • Proven sales track record in a highly customer service orientated environment
  • Cellular Industry experience as must

Work Level Junior

Job Type Permanent

Salary Market Related

EE Position No

Location Gauteng

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