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Job Details

Division
JK Division

Minimum experience
Entry Level

Company primary industry
Retail

Job functional area
Sales

Job Description

Dis-Chem Pharmacies requires experienced Cashiers for their various Stores in the Kimberly Region. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk


Essential:

Grade 12 / Matric
A minimum of 6 months’ experience cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic customer service
Willing and able to work retail hours


Job Description:

Adhere to Dis-Chem’s customer service policies and procedures

Establish a professional relationship with customers

Report customer complaints and compliments to the Frontline Supervisor, or store management

Adhere to the customer turnover hourly rate

Be aware of current sales and promotions

Ensure colleagues and customers are not exposed to any risk

Carry out and manage Dis-Chem 5 star communication principles

Be responsible for cash flow

Ensure all line voids and price changes are approved and signed off by the supervisor

Exchange merchandise for customers and accept returned goods by customers when authorised to do so

Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem

Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)

Ensure cash is placed in drop safe according to Dis-Chem’s SOPs

Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly

Ensure all outgoing stock/items/scripts are scanned and paid for

Ensure that all money is strictly kept safely and securely inside the till

Handle daily takings confidentially, and only discuss with management

Be alert, recognise and report suspicious behaviour to management

Address queries regarding store merchandise

Adhere to Dis-Chem’s security policies and procedures


Competencies:

Essential:

In-depth knowledge of operating cash registers, and maintaining cash drawers

Knowledge of processing sales, refunds and payments

Strong command of English (written and oral)

Accuracy
Attention to detail
Presentable
Emotional intelligence
Social awareness
Accountability
Problem-solving
Analyse basic reports
Trustworthy and honest
Time management 


Advantageous:

Third additional language


Special conditions of employment:

Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African citizen
Clear credit and criminal records


Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account 


ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.


Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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